Thank you for shopping with us. We understand that sometimes items may not meet your expectations, and we are happy to provide a return service for eligible products. However, in order to ensure that all returns are legitimate and in accordance with our policies, we have implemented the following return policy:
- Money will only be granted once we receive the product back. This means that we cannot issue a refund until the product is received by our team and inspected to ensure that it is in its original condition.
- The product must be returned within 30 days of purchase.
- The customer is responsible for all shipping costs associated with the return.
- The product must be in its original packaging and in new, unused condition. We cannot accept returns for products that have been opened, used, or damaged.
- To initiate a return, please contact us at 7onlinexpress@gmail.com with your order number and the reason for the return. Thank You